🖼️ Product Information & Shop Policies
⚠️ Important Notice
Before placing an order, please read the full listing description, shop announcement, and shop policies carefully—especially the sections about printing materials, dimensions, and delivery times.
Failure to do so means you agree to take responsibility for any misunderstandings regarding the order.
🖼️ Framed or Unframed?
All our prints are sold UNFRAMED.
This helps us keep prices affordable for our customers. You can easily purchase a frame online or have the print framed at your local framing shop.
If necessary, you may trim the print slightly to fit your chosen frame.
📏 Size Information
All listed dimensions are approximate. We include a small margin to make framing easier.
Canvas prints include an extra 4-inch border for stretching on wooden frames.
You can also trim the canvas to fit your preferred frame size.
💰 Customs & Import Fees
Please check your country’s customs policies before ordering.
We are not responsible for customs delays or additional import fees.
✍️ Signature
Each artwork includes the artist’s signature—usually on the back, depending on the design.
If you prefer a non-signed version, please leave a note at checkout.
🎨 Colors & Display
Due to monitor differences, actual colors may vary slightly from what appears online.
Images shown are for illustration purposes only and not to scale.
🎁 Free Print Offer
Want a free print? Follow these steps:
Add any 2 prints to your cart — choose a 3rd print for free.
The free print must be of equal or lesser value than the lowest-priced print.
Do NOT add the free print to your cart.
Instead, paste the free print’s URL and desired size in the “Note to Seller” box at checkout.
The free print will not appear in your shipping notification.
Buy More, Get More Free:
Buy 4 → Get 2 Free
Buy 6 → Get 3 Free
Buy 8 → Get 4 Free
Buy 10 → Get 5 Free
Please note: if you forget to select your free item before dispatch, we cannot send it afterward.
🖼️ Frames
Frames shown in product images are not included—they’re for styling purposes only.
We recommend using mounts or mats for a perfect display.
We don’t sell frames, but you can find similar options at IKEA, Wilkinson, B&M, or Dunelm (UK).
🧵 Materials & Quality
We believe in premium quality and longevity.
Each print is made using high-grade inks and materials designed to last a lifetime without fading.
✅ 100% Satisfaction Guaranteed
Paper Prints (A5–A3):
Printed on thick, matte, acid-free, non-textured paper.
A5–A4 shipped flat in hardback envelopes; A3 shipped in a postal tube.
Velvet Prints:
Printed on soft white velvet poly paper for a luxurious finish.
Shipped in a postal tube.
Canvas Prints:
Printed on high-quality canvas material with extra edges for stretching.
Shipped in a postal tube, ready for framing or stretching.
📐 Custom Sizes
Yes, we offer custom-sized prints!
Please contact us before ordering to discuss larger or specific dimensions.
🔄 Returns & Exchanges
We do not accept returns or exchanges for incorrect size or material choices.
Please review all listing details before purchasing.
Returns are accepted only under certain conditions, and shipping costs are non-refundable.
Buyers are responsible for return postage and ensuring the item arrives in its original condition.
🚚 Shipping & Processing
Processing time varies, but most orders are dispatched the same day if placed before 2 PM (UK time).
You’ll receive a notification if dispatch times change (e.g., during holidays).
Shipping options:
Free Standard Shipping (no tracking)
Tracked & Signed Shipping (optional upgrade)
All orders are sent via Royal Mail. Standard post is not trackable, but we can confirm delivery once it arrives.
🌍 Customs & Import Taxes
Buyers are responsible for any customs duties or import taxes that may apply.
We do not cover delays caused by customs processing.
❤️ Thank you for supporting our small business!
— COCOMILLA Team ❤️
Shipping from United Kingdom
Processing time
1-3 business days
Estimated shipping times
- Mexico : 29 - 30 weeks
- Russia : 3 - 30 business days
- United Kingdom : 1 - 5 business days
- North America : 3 - 30 business days
- Europe : 3 - 30 business days
- Australia, New Zealand and Oceania : 3 - 30 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
Returns & exchanges accepted within 14 days
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
GDPR PRIVACY POLICY
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:
> Information I Collect
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To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of paintings, for example) if you contact me directly.
> Why I Need Your Information and How I Use It
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I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
> Information Sharing and Disclosure
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Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
> Data Retention
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I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
> Transfers of Personal Information Outside the EU
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I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
> Your Rights
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If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Frequently Asked Questions
customer return cost and refund questions
*DO WE ACCEPT RETURNS / EXCHANGES ?*
♥ You should READ the shop policies and listing description (specially about printing materials, dimensions and delivery times ) thoroughly, before placing an order. Otherwise responsibility will belong to you about NOT READING DESCRIPTION AND SHOP POLICY.
♥We will NOT accept RETURN if you choose the wrong size or the wrong material or if you changed your mind or expected WITH FRAME.
♥We like to see all our customers happy with their purchase and
we want 100% CUSTOMER SATISFACTION . However we do not expect everyone to like our products .
If we authorize your return there is certain things you need to be aware
There is 35% PP and admin fee deduction before we refund your money
Sizing details
A0 841 x 1189 mm 33.1 x 46.8 in
A1 594 x 841 mm 23.4 x 33.1 in
A2 420 x 594 mm 16.5 x 23.4 in
A3 297 x 420 mm 11.7 x 16.5 in
A4 210 x 297 mm 8.3 x 11.7 in
A5 148 x 210 mm 5.8 x 8.3 in
Wholesale availability
We can do wholesale it depends your order size and conditions.
Care instructions
Please take extra care when you take out your Paper material posters . please use two fingers to take it out gently from postal tube.
Care instructions
Please take extra care when you take out your Paper material posters . please use two fingers to take it out gently .
Reviews (3)
Average:
Jan 2, 2025
Requested a custom order, and was amazing at the customer service and quality. Can't wait to order more, and give this gift!
Miss Rexy
Dec 4, 2024
I'm really pleased with this. It's great quality. Great communication and speedy delivery, too. Thank you.
paulaagutter
Mar 31, 2024
Oh this is my favorite piece of art work I had a custom frame made for it and it has been sent off to get done so I don’t have a picture yet but will come back and put one up here! Thank you so much for this
Teddy Little